Training Enrolments

This article will show you how to view your own and your company enrolments, launch eLearning courses and cancel courses.

IN THIS ARTICLE

View my enrolments
Launch an eLearning course
Cancel a course
Manage Company Enrolments

View my enrolments

1

Log into your Passport profile and click your name in the top right hand corner and 'View profile'. Under the enrolments tab is where you will find your current course bookings.

2

Next, select the 'enrolments' tab, where you will find your current course bookings.

3

By selecting the blue 'Action' tab, you will be given a range of options; 'Update PO/Your ref, cancel booking, 'resend instructions' and 'launch'. Select as is appropriate for you.

Launch an eLearning course

1

Log into your Passport profile and click your name in the top right hand corner and 'View profile'. 

2

Under the enrolments tab is where your eLearning course booking, click on 'Action' and then 'Launch'. This will launch you straight to the eLearning course.


Cancel a course

1

Log into your Passport profile and click your name in the top right hand corner and 'View profile'. Under the enrolments tab is where your eLearning course bookings are, click on 'Action' and then 'Cancel booking'. If the course was paid for, the system will generate a PDF receipt for you to download.

If the cancel button is no longer visible, on in-person courses, check the original booking confirmation email for details about the course's cancellation period. Use the Resend instructions button if you require a copy of this email

2

You will now be asked to confirm your cancellation.  Simply press 'yes' to confirm cancellation or 'cancel'.

3

The enrolment will then be removed from your dashboard.

Manage Company Enrolments

1

As a company administrator you can manage your company enrolments, firstly navigate to 'company' and then 'settings'.

2

From here, you can now 'edit' and 'view' your company as necessary.

3

Next, you can scroll down for your candidate and select 'view' the 'enrolment.

4

By viewing the enrolment of the candidate, you will be given three options: 'Update PO/Your ref', 'Cancel booking' and 'Resend instructions'

5

Once changes have been made, you will be returned to the main dashboard.  You can then add the enrolment widget into your main dashboard. 

Select 'Add dashboard' and then the 'Add' button.

You can then type 'Company enrolments' into the editable widget and then go to 'Add'

6

Finally, scroll down or type into the search bar and click on 'My company enrolments'.  

Your company enrolments will then be added to your main dashboard, where you can manage these as necessary.

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