Exisiting user (Duplicate email address)

✈︎

This guide provides you with the necessary guidance for what to do when you have issues with your email address.

🌐︎ Airdat
1

Navigate to your airport's AIRDAT log in page.

Navigate to your airport's AIRDAT log in page.
2

Enter your email address.

Enter your email address.
3

Click "Continue".

Click "Continue".
4

An "Action required" modal will pop up, follow the instructions provided.

An "Action required" modal will pop up, follow the instructions provided.
5

Click "Dismiss".

Click "Dismiss".
6

Open your inbox and you'll see the "There is an issue with your account." email.

Open your inbox and you'll see the "There is an issue with your account." email.
7

Click "Contact support".

Click "Contact support".
8

It will redirect you to https://www.airdat.org/contact/support-team/ ↗︎ where you can contact our support team to help you regain access to your account.

It will redirect you to <https://www.airdat.org/contact/support-team/> where you can contact our support team to help you regain access to your account.
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