Issue and Resolve a Vehicle Defect
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Navigate to www.airdat.org
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Next, click here.
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Click 'Onboard'.
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Then click "Fleet".
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Now "Defect".
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Now, search for the 'registration number/fleet, then select the 'date and time' of the defect report and click on the map to 'mark the location'. Now click 'Next'.
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Select the 'Category', 'State, 'Type', 'Reporter' and if required, add a further description.
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Click "Next".
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If required, you can add evidence by either dropping files here or by clicking 'browse' to upload files to the defect record.
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Click either 'save' or 'save and impound' at this stage.
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An email is sent to the company who owns that vehicle/equipment. The company cannot submit a permit for that vehicle/equipment. The company cannot submit a permit for that vehicle/equipment until the defect has been resolved.
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When an approved airport admin submits a vehicle defect, an email will be sent to the company who owns the vehicle.
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Either click on the link in the email to be taken directly to the vehicle defect, or from the 'Fleet' dashboard on the left hand side, in the 'Warnings' box, click 'Review'.
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You will now be taken to 'View defect record', where you will see full details of the defect. Click "Amend state" to move to the next step.
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Selecting 'amend state' will give you the option to type into the search box where you will be given the following options: 'elevated defect', 'requires review', 'resolution submitted' and 'resolved'.
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Click "Resolved".
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By clicking 'resolved', you will be taken through to the following stage where you will see if any fees are owed. Once you have checked this, select 'next' to move to the final stage.
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Any fees should now be paid and then you should select 'confirm' and then 'yes' to resolve the defect.
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Next click 'Yes' to continue or 'Cancel' if you don't wish to continue.
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You will now be returned to your 'defect record' and you can update the record accordingly.
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Finally, you will be returned to your 'Fleet' dashboard and an email is sent to the Airport notifying them that the defect has been resolved. |
