Delete a penalty from a scheme
A Points Administrator may add/edit penalty schemes and penalties.
On the left-hand toolbar click on Airport and then Penalties.
From the Penalties page, choose the scheme that the penalty resides in I.e minor/major. Scroll down the page to Penalties and by either scrolling or using the search field find the penalty then click 'delete'.
A pop-up window will appear, click 'Continue' to confirm.