Access to a company pending/rejected

When a user requests access to a Company account which already has a primary account holder, the request must be accepted before the user can login and view the Companies information. For more information how to a primary account holder can approve access click here - Accepting Company Registration Requests & Setting Permissions

Access to a company pending

This section will guide you through the process of requesting a company account.

1

When you first login with your email address and password, you may find the message below:

2

Once your account has been approved, you will receive email confirmation confirming that your account is now active.


Access to a company rejected.

This section will guide you through what to do if access to a company has been rejected.


1

If you have received this email, it means the company which you have requested access to has rejected your request. 


2

Contact details for support are listed below, if you require further assistance.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.

Still need help? Contact Us Contact Us