Issue a Penalty
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To be able to issue a penalty, you will need to be either a 'Penalty Administrator' or 'Superuser'.
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Firstly login to your passport profile.
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Next, click 'People' on the left-hand side.
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Next, using the search bar, type in the name of the user you require.
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Once the name is located, select the blue 'Action' button and then 'View profile'.
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Now click 'Action' on the user's profile.
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Next click "Add penalty".
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You will now be given 3 steps: Step 1 - Select the penalty name, scheme, penalty type and who is issuing the penalty and then select 'Next'.
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For 'Step 2'- Select the time/date of the penalty and attach any evidence.
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Scroll down and drop a pin on the location of the penalty, select the expiry date of the points and then select 'Next'.
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Finally in 'Step 3', enter any reference details, notes, then select 'Complete'.
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It is important to complete all 3 steps to issue the penalty point(s). Once submitted, an email with all of the penalty point information (including notes) will be sent to the user and Company Administrator. The penalty will now be added to the dashboard, which by selecting the blue 'Action' button and then 'View', you can see and edit at any time.
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To be able to issue a penalty, you will need to be either a 'Penalty Administrator' or 'Superuser'.
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To issue a penalty to a company, firstly click 'Company' on the left-hand side.
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Then select "View all".
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Using the search box, type the company name and then select the blue 'Action' button next to the company name that you wish to penalise. The 'Filter' button is also available if you wish to narrow your search further.
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Next click "Edit company" to view the company account.
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Next open the 'Penalties tab' and then click the 'Add' button in the bottom right-hand corner.
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Next click "Add penalty".
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Next, similar to the steps above for 'Issue Penalty for a User', begin typing in the penalty name or select one from the drop-down menu.
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Once a penalty is selected, the 'Penalty Scheme' and 'Penalty Type' fields will be filled out based on the penalty settings. Then enter the name of the person who issued the point and select 'Next'.
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In Step 2, select the time/date of the penalty and attached evidence.
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Scroll down and then drop a pin on the location of the penalty, select the expiry date and then select 'Next'.
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Finally, in 'Step 3', add any reference details, notes and then select 'Complete'.
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It is important to complete all 3 steps to issue the penalty point(s). Once submitted, an email with all of the penalty point information (including notes) will be sent to the Company Administrator. The penalty will now be added to the dashboard, which by selecting the blue 'Action' button and then 'View', you can see and edit at any time. |
