Forgotten password/login problems - Passport

To reset your login details for the Passport training management system, please visit and click the blue 'Login/register' button in the top-right corner of the screen. 

Choose the relevant airport and select the blue system Launch button in the Passport box. 

Click on the text "Click here to reset", below the password box.

Choose which details you need help with in order to log in. If you select the option: 'Forgot password', you will be able to enter your airport ID (or AIRDAT ID) and you will receive further instructions via email.

If you do not know your airport ID (or AIRDAT ID) please search your Inbox for a Welcome email from AIRDAT, as IDs are confirmed by email when your details are first registered on Passport. Alternatively, select the option: 'Forgot Airport ID' and enter your email address. If matching information is found, the email for whichever option you choose should arrive promptly in your inbox (don't forget to check any junk mailboxes you may have). 

Once you have gained access to your account, it is important that you check your details to ensure your information is up to date and amend any fields as necessary.

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